About Us

Are we the right partner for you?

We are a small social media agency based in East London, but we work with clients all over the world. If you’re not sure if you’re focusing on the right social channels, or you’re unclear whether your social content is helping you achieve your business goals, we can help.

Whether you’re a start-up or an enterprise, we’ll help you grow your social so you can focus on growing your business:

Social media marketing for new businesses

  • You’re just starting out and you need help identifying which social channels to prioritise and how you can manage social efficiently alongside everything else. We’ll show you how to use social media to grow your business and what social content will help you achieve your business goals. 

Social media marketing for small business owners

  • You run your own business and manage social yourself, but it takes up too much of your time and it’s not delivering the results you need. We’ll show you how to create impactful content more efficiently, and ensure you’re focusing your efforts on the most effective tasks.
  • You have someone to manage your social channels, but they are junior, and you need to ensure all content is delivering against your brand and business goals. We can develop a simple social media strategy that they can execute, and provide training on channel best practices and content creation.

Social media marketing for established businesses and corporates

  • Your social media channels have been up and running for a while, but results have plateaued and you need recommendations for a more impactful approach. We can audit how social content is performing against your business goals and develop strategic recommendations to improve your performance. We can help you leverage company stakeholders to drive advocacy, and run social media workshops to increase internal knowledge.

Who would you be working with?

Sophie Crossley, Founder

Sophie is a social media strategist with 14 years’ experience in digital and social media marketing agencies in London. She’s been developing social strategies and content frameworks since MySpace was still popular, and has worked with global brands including LEGO, HSBC, IKEA, Diesel, YouTube, Google, Expedia, Heinz, Tabasco, Hewlett-Packard and Canon. With a background in sociology, Sophie is fascinated by the insight social media gives into how people behave. She founded Listening Heads to make big agency expertise available to everyone.

Our experience

Our team has worked with clients that range from start-ups to global brands, including:

Client work for YouTube
Client work for Diesel
Client work for Lego
Client work for Tabasco
Client work for Heinz
Client work for hp
Client work for IKEA
Client work for HSBC
Client work for Canon
Client work for Expedia

Get in touch

There’s nothing we like more than listening to what makes a business tick. We’d love to find out more about you, and to see if we could help. 

Company number: 10100906